In short: The quickest way to reach VocalRangeCalculator.com is by email. There is one address for questions and corrections and one for technical, privacy and security matters; either will reach the site.
Email addresses
General, editorial and corrections: contact@vocaltoollab.com
Technical support, privacy and security: support@vocaltoollab.com
VocalRangeCalculator.com is independently operated by Conan Jon, who reads the messages sent to both addresses. There is no phone line, live chat or contact form.
What to write to us about
General and editorial
- General questions about the website
- Content corrections and outdated information
- Questions about a singer’s vocal range article
- Suggestions for new guides or tools
- Business or partnership inquiries
Technical, privacy and security
- A tool that does not work, freezes or gives a result that looks wrong
- Microphone permission or browser problems
- Accessibility barriers (see also our accessibility statement)
- Privacy and data requests (see the privacy policy and your GDPR and CCPA rights)
- Security concerns
What to include
A few details help us find the problem quickly:
- For a correction: the page address, the sentence or figure that is wrong and, if you have one, a source or recording that shows the right value.
- For a tool problem: the tool’s name, your device, browser and operating system, what you sang or entered, what you expected and what the tool showed.
- For a privacy request: what you are asking for. Please do not send passwords, payment details or health records.
You do not need to send a recording of your voice. The tools analyse audio in your browser and never upload it, so we have no copy of anything you sang, and a written description is enough for us to test the problem ourselves.
Before you write
Many tool problems have a quick fix. The troubleshooting guide covers microphone permission, the wrong input device and readings that jump an octave, and the FAQ answers common questions about the site and its results. If a range or note simply looks too high or too low, read why vocal range test results vary first.
What happens next
Every message is read. When a correction is confirmed, the page is updated as described in our editorial guidelines. When a tool bug is confirmed, it is fixed and retested before the updated version goes live. We cannot give individual medical or singing-lesson advice by email; for pain, lasting hoarseness or other voice symptoms, please see a qualified professional.
You can also follow the site’s official Facebook page, VocalRangeCalculator, for updates. To learn more about who runs the site and why, visit the about page.